Shipping
FAQs
Do you ship internationally?
Shipping depends on the order type. Gallery orders ship direct to consumers in Canada, Licensing orders ship worldwide, and Hospitality orders ship to the U.S., Canada, the Caribbean and Latin America (CALA), Europe, and the U.K.
What are your delivery times?
Orders ship from our Toronto facility within 3 business days of processing and usually arrive within 5-10 business days, anywhere in Canada.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery location and the shipping option you select.
How is artwork packaged?
Every piece is carefully packaged using eco-friendly materials, including recycled corrugated boxes and protective cushioning. Your artwork is secured to prevent movement during transit, ensuring it arrives safely and ready to enjoy.
What shipping carriers do you use?
We ship using trusted carriers like UPS, FedEx, and Canada Post, to ensure fast, reliable delivery across Canada.
What if my artwork arrives damaged?
Contact us within 48 hours of delivery with photos of the item and the packaging. Our team will arrange a replacement or solution as quickly as possible.
Do you offer express or insured shipping?
We offer standard and express shipping options at checkout. Available options appear based on your delivery location.
When is shipping free?
Enjoy free shipping on orders of $350 CAD or more, before tax. The free shipping option appears automatically at checkout with a qualifying order.
Can I pick up my order locally?
Yes. Local pick-up is available from our Toronto facility. Just select the "Pickup" option at checkout, and we’ll notify you when your order is ready.
